Data Privacy Policy

Introduction

fusiontrixa SARL ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website fusiontrixa.top or use our beauty brand marketing analytics services.

This policy applies to all data we collect through our website, services, and any other interactions you may have with fusiontrixa.

Data Controller Information

The data controller for your personal information is:

fusiontrixa SARL
Avenue de la Gare 77
9747 Ettelbruck, Diekirch
Luxembourg
Registration Number: RCSB534128
Email: privacy@fusiontrixa.top

Data Collection

We collect several types of information from and about users of our website and services. The data we collect includes:

Information You Provide Directly

When you contact us, request services, or interact with our website, we may collect:

• Name and contact information (email address, phone number)
• Company name and business information
• Messages and communications you send to us
• Service preferences and requirements
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and exit pages
• Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including how we use your data to provide and improve our services:

• To provide, operate, and maintain our beauty brand analytics services
• To respond to your enquiries and provide customer support
• To send you information about our services and updates
• To improve our website and services based on your feedback
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure the security of our services

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations when providing services
• Legitimate Interest: For business purposes such as improving our services and website functionality
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and services
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Specifically:

• Contact form submissions: 3 years from last contact
• Service-related data: Duration of service relationship plus 7 years for legal compliance
• Website analytics data: 26 months (in accordance with Google Analytics retention)
• Marketing communications: Until you unsubscribe or request deletion

Your Rights

Under GDPR, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for specific processing activities

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Other legally recognised transfer mechanisms

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection principles

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Data Protection Officer
Email: privacy@fusiontrixa.top
Phone: +352 27973675
Address: Avenue de la Gare 77, 9747 Ettelbruck, Diekirch, Luxembourg

Supervisory Authority

You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable law:

Commission Nationale pour la Protection des Données (CNPD)
15, boulevard du Jazz
L-4370 Belvaux
Luxembourg
Website: cnpd.public.lu

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.